From System Jungle to One-Stop-Shop: How Ricoh Transformed its HR Processes Across Europe

Skilled labor shortage, rising employee expectations, fragmented IT landscapes: HR teams are under immense pressure to achieve more with fewer resources and often outdated tools. The Ricoh Group faced precisely this challenge: disparate systems, manual processes, and no unified point of contact for employees across Europe.

In this session, Pascal Korn from Axon Ivy will ask Askaniusz Sawicki the crucial questions to demonstrate how Ricoh Europe achieved transformation through intelligent process orchestration. The result: a central HR one-stop shop that simplifies life for employees and HR teams, from onboarding to payroll.

Key takeaways:

• What specific challenges Ricoh faced in its European HR organization and how they were resolved
• How low-code and pro-code work together, enabling HR and IT to develop solutions collaboratively
• Why intelligent orchestration connects existing systems instead of replacing them, and what this means for your own transformation