Susanne Kappes

As Lead Expert Transformation Consulting at tts, she has been supporting HR teams in demanding digitalization projects for over four years. The psychologist (M. Sc.) specializing in work and organizational psychology combines analytical thinking with pragmatic consulting. Her focus: HR digitalization strategies, modern operating models, and change processes that truly resonate within the organization. Furthermore, she explores how Agentic AI changes roles, processes, and organizational structures in HR and how it is specifically applied there.